Inspection Solutions for Charleston’s Property Management Community
Local to the greater Charleston area, Outsourced Site Reporting is a woman-owned and operated small business bringing over a decade of experience in property observation and reporting across the Lowcountry.
As a Property Manager, it is essential that the long-term value of your clients’ properties are protected through proper maintenance and care. Outsourced Site Reporting allows Property Management professionals to maximize their time and resources while providing their clients (both homeowners and tenants) with the utmost care – professional, thorough evaluations completed by experienced technicians.
We eliminate the stress of coordinating and conducting onsite evaluations and utilize the systems you already have in place to compile photographs, videos and notes from every room during the assessment into reports that you can share with your clients with confidence.
You know that periodic inspection of your rental properties is essential to successfully managing your portfolio, but when do you find the time?
If you have been in the Lowcountry for long, you know well that locals don’t just want to work with any business, they want to work with real people that have earned their trust and have built relationships with them. In this digital, automated world, the ability for your clients to actually connect with a human sets you apart from out of touch, one size fits all companies with a hands off approach.
You want to offer an elevated experience to your clients, but as property managers, you know how little time you have every day to foster those business relationships with the many other things on your lengthy to do list, like coordinate schedules with tenants or going in person to a property to address an issue.
When your most valuable asset is your time, every minute spent scheduling inspections with tenants, sitting in Charleston traffic, conducting a property walk thru or preparing a report is costing you.
Who can you trust to take the same care and attention to detail that you do?
As you continue to build your portfolio, your company’s reputation means everything. When you are known for providing quality work it may feel impossible to trust someone else to do things as well as you would. Our years of experience and attention to quality and consistency have earned the trust of the Charleston’s property management community.
By allowing us to be your feet on the ground and the face that your tenants interact with at property inspections, you can continue to provide your clients with quality management services and in-person connection while focusing your time on the things that matter most to your business.
With OSR as your newest asset, start thinking about how you are going to invest all of the time you are buying back.
Pivoting your processes can be challenging when you are already fully extended and can often prevent businesses from making the necessary adjustments for growth. Because we integrate seamlessly into your existing SOP, using your preferred scheduling software and reporting systems, the cost of change is minimal.
How We Can Assist
New Property Assessments
Ensure newly acquired properties are ‘Rent Ready’ to help accelerate the process of securing tenants. This keeps you on track to generate revenue for you and your clients.
Move In Inspections
Whether conducted in the days leading up to the start date of a new lease, or meeting the new tenant on move in day to complete a walk thru together, Move In Inspections protect both the tenant and the homeowner by providing a detailed third-party assessment of the property upon the inception of a leasing term. A thorough evaluation of the existing conditions prior to move in makes for a smoother transition for tenants, fewer emergencies to resolve for property managers, and provides for consistent comparison of potential damages at move out for all parties.
Move Out Inspection
Move Out Inspections protect both the tenant and the homeowner by providing a third party assessment of the property upon the end of a leasing term. A thorough evaluation of the existing conditions streamlines the process and allows Property Managers to make confident determinations on the withholding or release of security deposits.
Pet Assessments
Consider including fees for quarterly pet assessments in the terms of your lease agreements. Pet Assessments allow our technicians to prepare a conditions assessment to note any interior damage related to pets. Minimize damage to interior trim, carpets, fencing, window sills, door weather stripping, etc. by conducting more frequent evaluations of properties with pets.
Periodic Inspections
Periodic Inspections of occupied properties are imperative to prevent small issues from becoming bigger problems. The longer issues exist in a property the more costly and time consuming the repairs will become. Our clients typically request either bi-annual or annual inspections with one inspection serving as either a pre-renewal or pre-move out inspection 60 days or so before the end of the lease term.
Exterior Inspections
Even if you are conducting in-house annual inspections, a detailed exterior inspection completed by an experienced and knowledgeable technician once a year is crucial for evaluating annual maintenance needs. Does this property have debris accumulation from nearby trees on roof and gutters? Are there early signs of paint peeling, sealant separation or evidence of other water intrusion access points that may lead to costly repairs if left untreated? Is there evidence of unauthorized pets or tenants? Potential HOA violations? Our exterior inspections will allow you to mitigate potential problems.
Seasonal Inspections
Post Storm & Pre-Freeze
While the majority of the year in Charleston is warm and sunny, we do encounter the occasional hurricane in the Summer and Fall and freezing temperatures in the Winter.
Our post storm inspections allow us to document the condition of the property following torrential rain and strong winds to confirm the severity of any resulting damage as soon as roads are passable. Your clients and their insurance company get updated quickly while you stay off the roads.
When temperatures dip into the 30s and below, pre-freeze defense inspections are completed at your vacant properties to minimize potential damage from frozen pipes. Our technicians adjust thermostats as needed, vent sink cabinets, drip faucets and install exterior faucet covers in advance of the cold weather, with a courtesy return trip when you are ready for faucets to be turned off.
HOA / POA Communities
We offer a variety of inspection services for our HOA and POA Community clients: Monthly violation and common area walks, monitoring of ongoing repairs, punch list inspections in anticipation of assessments, and property walks to confirm that all vehicles have proper decals, etc., are just a few of the ways that we can assist.
Lock Boxes & Signs
Utilize our team to place and remove lock boxes, signs, keys and fobs as needed.
Access for Vendors
Having trouble confirming access with a tenant for vendor work? Protect your time by sending one of our technicians out to facilitate the visit on your behalf.
Assistance with Evictions
When the unfortunate need for eviction arises, allow our team to be present on site in your absence to facilitate the process, communicate with law enforcement, your trash removal vendor, locksmith, and tenants and to securing the property. Once the ejectment is complete, we will conduct a Move Out Inspection immediately so that you may move forward with turning the property.
Ashley Garrett
Ashley Garrett, Founder of OSR, began her career as a Paralegal in Charleston’s thriving construction litigation community. After 17 years of working with some of the most reputable construction defect attorneys and expert engineers in South Carolina, Ashley took the knowledge she gained from valuating potential cases and coordinating and observing destructive testing, and translated it into a thoughtful, mitigative approach to conducting inspections for property management companies in the Lowcountry.
Founding Board Member and Sponsor of Women of Construction, Ashley is dedicated to creating space for fellow women in the construction industry.
When she isn’t in the field completing inspections, you can find her hiking on the Palmetto Trail or planning her next international travel adventure.
Let’s Work Together!
Outsourced Site Reporting
1318 N Main Street Suite #1448
Summerville, SC 29483
Info@outsourcedsitereporting.com
(854) 999-6998
Outsourced Site Reporting 